United States


July 26, 2022

Job Summary/Basic Functions: 

The Business Development Manager (or General Manager), RMI Mining and Industrial, Boilers and Gas Transmission North America is responsible for all activities related to this business unit.

The Business Development Manager is responsible for expanding the market position in the assigned vertical markets and energy upgrade businesses. This position provides input relative to the formation and improvement of the organization’s sales and marketing plans.

This position is located in the USA with regular (60% to 75%) travel within North America.

In addition to annual initiatives, the key accountabilities of this position are:

Sales Growth, Customer and Business Management

  • Lead and deliver business plans for the RMI Mining and Industrial, Gas Transmission business, including LPHW gas fired boiler systems (North America) and vacuum loop boilers (North America)
  • Manage both direct and indirect teams to achieve objectives, including product design, estimating, production, supply chain management and aftersales services
  • Provide technical support and mentoring to both internal and external resources across all locations globally
  • Identify, appoint, and manage sales agent partnerships and agreements
  • Promotion of RMI and Armstrong’s value proposition through presentations, exhibitions, tradeshows and embedding into quotations
  • Participate in RMI and Gas Transmission global business meetings

Project, Team and Product Development

  • Define technical specifications for Products and Services with both internal and external suppliers
  • Project manage contracts when required supporting project engineers when necessary
  • Conduct market analysis for revenue potential and pricing strategy
  • Develop the product range, including conceptual designs, component selection, prototype production, testing and certification
    • Product development to be conducted within the constraints of adhering to the Armstrong Engineering systems and processes
  • Ensure adherence to ISO 9001, 14001 and any other required national standards
  • Review of customer contracts, products and procedures to reduce cost base and increase efficiencies whenever possible

Role Requirements

  • 10+ years of experience working in a customer service-oriented organization
  • 10+ years of direct customer sales and channel partner experience
  • 15+ years of working experience working with engineering, manufacturing and distribution operations in an industrial environment
  • Demonstrated knowledge of Industrial pumping systems, heating systems, gas combustion, mechanical, electrical, controls, instrumentation design, practices, regulations, policies and procedures
  • Extensive knowledge surrounding high pressure pumps, gas, boiler, ASME codes and ability to interpret drawings and blueprints
  • Strong computer literacy with Microsoft Office Suite and CRM
  • Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
  • Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations
  • Strong, team-oriented leadership skills with presence and a bias for action
  • Self-directed with ability to work autonomously and collaboratively and a focus on results
  • Ability to communicate in an open and authentic manner in all situations

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